Siebel CRM Senior Developer

About the Role

Minimum 7 years of hands‑on experience in Siebel development and configuration.

Strong expertise in Siebel Tools Configuration, Siebel e-Script, Siebel e-AI, Siebel EIM, Web

Services, Business Services, Workflow Policies, Assignment Manager, and Siebel Administrative

Solid technical Background in a technical development environment and solid working of

relational databases (i.e. Oracle, SQL), operating systems, and hardware platforms

Experience with software development life cycle (SDLC) and quality assurance processes,

methodologies and tools

Strong customer focus, organizational skills, attention to detail, and ability to follow through on

commitments

Responsibilities:

Developing New Services and Integrations

Support the Siebel implementation process by coordinating business analysts and technical

personnel to ensure successful implementation

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Develop implementations plans: Design Documents, Functional Technical Documents, User

Guides, Migration Release Form, Issues List, status reports, and other written documents in

accordance with the recommended methodology

Develop presentations and workshops to convey commitments to the quality and success of

implementation

Current Siebel configuration set-up and monitoring various non-development environments

Manage new requirements in the existing configuration

Siebel Configuration Support

Develop unit test cases, test, and deploy the changes to non-development environment

Qualifications:

Bachelor's degree in computer science or equivalent practical experience.

Minimum 5 years of experience in one or more of the following:

o Siebel Public Sector

o Siebel Financial Services

o Siebel Call Center

Experience delivering Siebel implementations and integrations across multiple, diverse

environments.

Excellent verbal and written communication skills in English.

Siebel Certification is preferred.

Technical Skills

Excellent understanding of Siebel Enterprise Architecture

Excellent understanding of Siebel Best Practices

Expert in Siebel configuration (UI Layer, BO Layer and Data object layer)

Expert in workflows

Expert in configuring: Integration Objects, Inbound and Outbound web services, Data Maps, EBCs

Good Knowledge of SQLs

Good knowledge of scripting

Good to Have

Experience in multi-lingual implementation

Experience with IP22. x or higher with good knowledge of Siebel Architecture and Workspaces.

Experience with BI Publisher

Functional Skills

Siebel Public Sector domain experience.

Experience with Siebel Self-Service or Public Sector eServices